How to Contact Us

If you would like to know more about our support services or to access information about HIV, please call our free, confidential helpline on 0800 980 1990 or 01252 345019.

To contact us through the website, please choose the nature of your question or comment and fill in the form below. If you would like a response please ensure that you provide us with your email address or a phone number.

I need advice now.

If you need advice and information about HIV, contact our free, confidential helpline on 0800 980 1990 (or the office number above) – we are open from 9.30am to 5.30pm, Monday to Friday.

For out of hours support, contact THT Direct.

For further HIV and sexual health information use the online resources on our links page.

I have a question about the services you provide.

Have you seen our Ask a Question page? It allows you to ask questions about living with HIV or the Positive Action service and see the response online. If you'd rather ask your question privately, please fill in this form.

What is your question?

Please provide your email address or a phone number so that we can respond to your question.

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I have a comment about Positive Action or this website.

What comments would you like to make?

You do not need to provide your email address or phone number, but if you would like a reply please ensure we have a way to contact you.

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Alternatively, you can contact us by phone, post or fax – please see the details on the right.